Moveworks
Automated IT Support: Resolves common IT issues and answers support queries
Conversational AICustomer Support Automation
Moveworks Overview
Moveworks offers a comprehensive platform with AI capabilities for various teams - The platform prioritizes trust, security, and seamless integrations - Testimonials from companies highlight the efficiency and time-saving benefits of Moveworks - Moveworks aims to empower employees and streamline processes for businesses.
Foundation Year
2016
Parent Company
Moveworks
Founders
Bhavin Shah Jiang Chen Vaibhav Nivargi Varun Singh
Application of Moveworks
- Automated IT Support: Resolves common IT issues and answers support queries
- Ticket Management: Automatically creates and manages support tickets
- Troubleshooting Assistance: Provides solutions for common technical problems
- Knowledge Base Access: Delivers relevant information from the company’s knowledge base
Who Can Use It?
- Customer Support Teams
- IT Teams
- Human Resources
- Finance
- Marketing
- Sales
- Engineering
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Moveworks Price Structure
Free Trial Available
N.A.
Yearly Pricing Level 1
N.A.
Pricing Level 2
N.A.
Pricing Level 3
N.A.
Other Details
API Access Available
Yes
Technical Requirements
- Stable internet connection and a standard web browser are required for accessing the website.
- The website is compatible with various web browsers such as Chrome, Firefox, Safari, and Edge.
- No special hardware or software requirements are needed beyond a stable internet connection and a standard web browser.
- The website is accessible on multiple platforms including desktop, laptop, and mobile devices.
- Computational resource requirements are minimal, ensuring smooth access and usage of the website.
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Pros and Cons
Pros
- AI-powered Copilot helps employees be more productive
- Handles repetitive tasks and routine requests
- Improves processes and drives change
- Integrates with every enterprise system
- Provides a single interface for support, information search, and task automation
- Delivers answers via conversational interface
- Streamlines HR support, automates finance operations, and empowers IT teams
- Highest trust and security standards for enterprises
Cons
- Limited customization options for different enterprise systems
- Potential privacy concerns with AI handling sensitive employee data
- Steep learning curve for employees to adapt to using the Copilot
- Lack of real-time support for urgent issues or emergencies
Disclaimer:
This data is based on open sources for informational purposes only. For complete accuracy, please visit the actual website to validate the information.
Community
Moveworks Community
Community
Twitter
(5.7K+ followers)
YouTube
(1.9K+ followers)
LinkedIn
(32.2K+ followers)
Facebook
(240+ followers)
Instagram
(270+ followers)